cb9991 Platform Terms and Conditions

Last Updated: January 2026

1. General Provisions

These terms and conditions ("Terms") form a legal agreement between the cb9991 platform and its users ("you" or "member"). By accessing or using cb9991 through the website, mobile version, or any other channel, you are automatically considered to have accepted these Terms.

cb9991 is an online betting and casino platform that provides services for users in Bangladesh. These Terms, the Privacy Policy, and the Responsible Gaming Policy apply equally to all use of our services.

If you disagree with any part of these Terms, please refrain from using the cb9991 platform. Continued use of the platform indicates that you have fully accepted all Terms.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the services on cb9991, you must be 21 years of age or older. We may request proof for age verification at any time. Accounts belonging to underage users will be closed immediately and any deposited funds may be forfeited.

2.2 Single Account

Each individual may create only one cb9991 account. If a single person holds multiple accounts, those accounts will be closed and all bonuses and winnings may be cancelled.

2.3 Registration Information

At the time of registration, you must provide true, accurate, and complete information. Providing false information regarding your name, date of birth, or any identity detail will result in immediate account closure.

• Full name (as per national identity card)
• Active mobile number
• Valid email address
• Date of birth

To change account information, please contact the support team. Some changes may require identity verification.

3. Account Security and Responsibility

The security of your cb9991 account is entirely your responsibility. Keep your password confidential and do not allow anyone else to use your account.

• Use a strong and unique password.
• Always log out after logging in from a shared device.
• Notify us immediately if you notice any suspicious activity.
• Do not share your account details with others.

You are responsible for any transaction or activity carried out from your account. If you believe your account has been used without authorisation, notify our support team immediately.

4. Financial Transactions — Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount on cb9991 is ৳100 (one hundred taka). Approved deposit methods are: bKash, Nagad, and Rocket. The same minimum deposit limit applies across all methods.

You must use your own mobile banking account when making a deposit. Deposits from third-party accounts will not be accepted and such transactions will be returned.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500 (five hundred taka). After a withdrawal request is verified, it is generally processed within 30 minutes to 3 hours.

• Withdrawals must be made using the same method that was used to deposit.
• The applicable wagering requirement must be met before a bonus can be withdrawn.
• Withdrawals may be held if identity verification has not been completed.
• cb9991 reserves the right to review any suspicious withdrawal.

4.3 Currency and Taxes

All transactions are conducted in Bangladeshi Taka (BDT / ৳). The user is solely responsible for paying any applicable taxes or government charges.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

cb9991 offers new members a 100% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus and a total balance of ৳2,000; or depositing ৳12,000 gives a maximum ৳5,000 bonus and a total balance of ৳17,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager 20 times the bonus amount before you can withdraw the bonus funds.

5.3 General Bonus Terms

• Each member may use each promotional offer only once.
• If bonus abuse is suspected, the bonus and related winnings may be cancelled.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the applicable wagering requirement has been met.
• cb9991 reserves the right to change, suspend, or cancel any promotional offer at any time.
• VIP cashback bonuses are provided on a weekly basis and separate VIP terms apply.

6. Betting and Gaming Rules

All bets placed on cb9991 are final and cannot be changed once confirmed. cb9991 is not responsible if a bet is not successfully registered due to a technical issue.

• Sports betting results depend on the official outcome of the relevant event.
• If an event is cancelled or postponed, the stake for that bet will be refunded.
• Casino game results are determined by an impartial random number generator (RNG).
• cb9991 reserves the right to void any incorrect odds or payouts displayed due to a software error.
• Any winnings obtained by exploiting a system error or technical fault will be cancelled.

7. Prohibited Activities

The following activities are strictly prohibited on the cb9991 platform:

• Money laundering or depositing funds from illegal sources.
• Using bots, automated software, or any form of dishonest technique.
• Creating multiple accounts to take advantage of bonuses.
• Attempting to interfere with the platform's security systems.
• Operating an account using a third party's identity.
• Threatening, harassing, or behaving abusively toward cb9991 staff.
• Attempting to mislead or harm other members.
• Selling, transferring, or renting an account to another person.

Violating these prohibitions will result in permanent account closure and may lead to legal action.

8. Intellectual Property

All content on the cb9991 website and platform — including logos, graphics, text, software code, and design — is the exclusive property of cb9991. Copying, distributing, or modifying these without prior permission is prohibited.

Game content is licensed by the respective game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming) and is protected by their own intellectual property laws.

9. Limitation of Liability

cb9991 is not liable for the following:

• Games or bets affected by loss of internet connection.
• Failure of third-party software or services.
• Unexpected technical issues or system maintenance.
• Disruption to services resulting from changes in government law.
• Losses arising from a user's own negligence or breach of these Terms.

The maximum liability shall in no case exceed the amount deposited in that specific transaction.

10. Privacy and Data Protection

cb9991 is committed to protecting your personal information. We use SSL encryption and advanced security technology. To learn more about how your personal information is collected, stored, and used, please visit our Privacy Policy page.

We never sell your information to third parties. However, information may be shared with authorities in cases of legal obligation, investigation of suspicious financial activity, or other regulatory requirements.

11. Account Suspension and Closure

11.1 Closure by cb9991

cb9991 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these Terms.
• Evidence of fraud or bonus abuse.
• Providing a false identity or information.
• Identification as an underage user.
• Legal or regulatory reasons.

11.2 Closure by the User

You may request to close your own account at any time. Prior to account closure, you will be given the opportunity to withdraw any valid balance, subject to the Terms being met.

12. Responsible Gaming

cb9991 places the highest importance on responsible gaming. We believe gaming is a form of entertainment — not addiction. If you feel that your own gaming habits or those of someone you know are getting out of control, please contact us.

cb9991 offers the following features:

• The ability to set deposit limits.
• Temporary or permanent self-exclusion options.
• The ability to view a detailed history of account activity.
• 24/7 live chat support in Bengali.

For more details, visit our Responsible Gaming page. This service is for persons aged 21 and above only.

13. Dispute Resolution

For any dispute or complaint, please contact our support team first. We always strive to resolve issues in a fair and transparent manner.

• You can send a written complaint about a dispute via email.
• The support team will review the complaint and respond as quickly as possible.
• For transaction-related disputes, keep all relevant information and evidence on record.
• cb9991's decision will be considered final and binding on both parties.

14. Changes to Terms

cb9991 reserves the right to change, amend, or update these terms at any time. For significant changes, we will notify you via your registered email or through a platform notification.

Continued use of the platform after updated terms have been published means you have accepted the new terms. It is therefore recommended that you review this page regularly.

15. Contact

If you have any questions or comments about these terms, please contact us:

• Email: [email protected]
• Live Chat: Active 24/7, support available in Bengali.